Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for choosing Affordable Tarpaulin & Supplies, LLC. We are committed to providing quality products and dependable shipping services. Please review our shipping policy below.

Order Processing

Most in-stock orders are processed within 1 business day after payment has been received and verified.

Custom-made products, including custom tarps and special-order items, require additional production time. Estimated production and shipping times will be provided when your order is confirmed.

Orders are processed Monday through Friday, excluding weekends and holidays.


Shipping Methods

We ship throughout the United States using trusted carriers, including:

  • UPS
  • FedEx
  • USPS (when applicable)
  • LTL Freight Carriers
  • Local Delivery (when available)

The shipping carrier is selected based on the size, weight, and destination of your order.


Freight Shipments

Large items such as tarp systems, aluminum components, and oversized products may be shipped by freight carrier.

Customers are responsible for:

  • Providing an accurate delivery address.
  • Ensuring someone is available to receive and inspect the shipment.
  • Noting any visible damage on the delivery receipt before signing.

Failure to report shipping damage at the time of delivery may affect your ability to file a freight claim.


Shipping Charges

Shipping charges are calculated based on:

  • Product weight
  • Package dimensions
  • Delivery location
  • Shipping method selected

Shipping costs are displayed during checkout or included in your quote.


Delivery Times

Estimated delivery times begin after your order has been processed.

Please note that delivery dates are estimates only. Affordable Tarpaulin & Supplies is not responsible for delays caused by:

  • Weather conditions
  • Carrier delays
  • Natural disasters
  • Material shortages
  • Customs delays (international shipments)
  • Other circumstances beyond our control

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.


Damaged or Missing Shipments

Please inspect your shipment immediately upon delivery.

If your shipment arrives damaged:

  • Take photos of the product and packaging.
  • Note any damage on the carrier's delivery receipt before signing.
  • Contact us within 48 hours of delivery.

If your shipment is missing items, please notify us within 5 business days of delivery.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Affordable Tarpaulin & Supplies is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete addresses provided at checkout.


Refused Shipments

If a shipment is refused without prior authorization:

  • Original shipping charges are non-refundable.
  • Return shipping costs will be deducted from any approved refund.
  • A 15% restocking fee may apply to eligible returned merchandise.

Local Pickup

Local pickup may be available by appointment at:

Affordable Tarpaulin & Supplies, LLC
8065 Greenwell Springs Rd.
Baton Rouge, LA 70814

Customers will be notified when their order is ready for pickup.


International Shipping

International shipping may be available upon request.

Customers are responsible for:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Any additional fees required by their country

Affordable Tarpaulin & Supplies is not responsible for customs delays or charges assessed after shipment.


Questions?

If you have questions about shipping or your order, please contact us:

Affordable Tarpaulin & Supplies, LLC

8065 Greenwell Springs Rd.
Baton Rouge, LA 70814

Mailing Address:
P.O. Box 15943
Baton Rouge, LA 70895

Phone: (225) 926-1711

Email: info@affordabletarps.com

Website: www.affordabletarps.com